Progressive Insurance Auto Resources

Progressive Insurance Auto Resources

Helpful Organizations

Gomez.com
Gomez is the leading provider of e-commerce customer experience measurement, benchmarking, and customer acquisition services to help firms build successful e-businesses guide consumers in transacting online. Gomez provides an unparalleled view of online customer experience by combining industry specific expertise, a thoroughly objective and extensive Internet evaluation methodology, and high-quality community ratings and reviews of online businesses.

State Regulatory Agencies

California Department of Consumer Affairs
The Department of Consumer Affairs oversees the state's professions and occupations. It helps Californians to be careful consumers and protects them from unscrupulous and unqualified individuals by protecting their licensees from unfair competition from unlicensed practitioners. Major DCA functions include: Licensing; Consumer Hotline; Education; Mediation; Enforcement and Smog Checks.

California Department of Insurance
California Department of Insurance is designed to assist consumers, aid in the licensing of insurance agents or brokers, and serve as a source of information on the laws that regulate the insurance industry. Their web site has information for consumers and the insurance industry. Includes brochures, tips, forms, FAQ's, insurance rate information and public notices of rate filings.

Consumer Organizations

J.D. Power and Associates
J.D. Power and Associates maintains one of the largest historical customer satisfaction databases, which includes feedback on virtually all aspects of the product and service experience. The company does not review, judge or test products and services. J.D. Power and Associates represents the voice of the customer by translating survey responses into information that companies can use to improve quality and customer satisfaction, as well as to help consumers make better decisions.

Better Business Bureau
The Better Business Bureau provides help to consumers and business alike. Their core services include: Business Reliability Reports; Dispute Resolution; Truth in Advertising; Consumer and Business Education; and Charity Review. Through the BBB you will be able to check out a company, file a complaint, dispute a resolution and be provided with philanthropic advisory services for donors, charitable giving, solicitations and charitable organizations.

Insurance Industry Associations

Insurance Information Network of California
Non-profit, non-lobbying organization dedicated to informing consumers and the media about the property-casualty business. IINC helps consumers protect themselves and save money by choosing the insurance products that best fit their needs.

Insurance Information Institute
Information, analysis and referrals on auto, home and business insurance. The I.I.I. is an information resource for state insurance associations, providing them with research, analytical resources, studies and other publications.

Financial Rating Service

A.M. Best
The A.M. Best Insurance Information Source is the world's oldest and most authoritative source of insurance company ratings and information. Best's ratings are the industry's standard measure of insurer financial performance and are recognized worldwide as the benchmark for assessing insurer's financial strength and their ability to meet ongoing obligations to policyholders.